Once you have the right solution in place, it’s our intention to ensure that solution is serviced appropriately. Omega-RMS provides one easy point of interaction for all strategic contact campaigns, loan servicing, third party, receivables purchase and collections solutions. Plus, all of our calls are monitored by a third-party provider, ensuring we meet that higher standard while servicing your portfolio. We have successful solutions for nearly every industry and work with you to develop a customized option to meet your needs. We’ll bring fresh ideas to the table to help you keep.
At the heart of our mission is developing a clear understanding of your business and then creating a customized solution that increases your cash flow. This strategy is centered on utilizing a proven method of scrubbing your lists, making direct contact and creating solutions that enable customers to make good on their open accounts. At Omega-RMS, we offer the innovative approach to receivables management solutions.
Every business has customers who run into challenges when an account comes due. We design a customizable pre-collection approach to keep these customer accounts from ever becoming a charge-off designation. Omega RMS representatives will interact with your customers like an extension of your own in-house efforts, treating them with respect and delivering on the quality experience your brand has come to represent.
All of our solutions providers are trained according to the Omega-RMS way of doing business. Not only do we train according to industry regulations, but also a higher set of standards. We’re licensed and bonded in every state and our collectors are experienced, our practices are FDCPA compliant and our calls are delivered through state-of-the-art digitally recorded collection processes at competitive rates.