At Omega-RMS, we understand that customer relationships serve as the foundation for your business model. We also know the strategies required to successfully manage the servicing of our clients’ portfolios. To ensure your complete satisfaction, we apply professional personnel to the management of your UsedResources at all times.
Every client account is different, from the type of service delivered to the relationship with the customer. It’s our goal to work with clients on a personal level so we can develop a customized solution that fits your personal needs. Don’t settle for a provider that makes you fit inside a box. Let us design a program that works with your current business strategy and drives the desired results.
After all, at Omega-RMS, it’s not just collections – it’s solutions.
Solutions
Client Reporting Gateways
Our Client Reporting Gateways are completely transparent so that you can follow your portfolio every step of the way. This unique tool allows you to view servicer remarks and status codes, as well as document an update or simply track progress. State of the art technology in everything we do sets us apart from the competition and ensures the best possible experience for all of our clients.
Performance Analytics
With the ability to capture the data behind the performance trends of your portfolios, we enable you to make data driven decisions that can strengthen the integrity of your finance and credit granting policies. This approach helps to ensure the health of your portfolios moving forward, while we work to drive receivables management solutions on the backend.
Tools and Resources
We utilize state of the art technology as well as traditional measures to get your portfolios moving in the right direction, Forward. We provide fixed fee or contingency fee service agreements, selected according to your needs. Direct integration with our data providers helps to identify likely payers and boosts contact rates with those who have the highest likelihood to pay.